PRIVACY POLICY

AcadMentors is a part of Focus Edumatics Private Limited, an EdTech company with more than 15 years of industry experience. We’ve built our tutoring platforms to deliver a personalized learning experience for students. These platforms offer a variety of US-based tutoring solutions for the K–12 segment. We do this with the expertise of our well-equipped online tutors. They undergo proper training to teach US school students online and help them develop a passion for learning. As part of this cause, AcadMentors has been established to offer job skills training to aspirants to teach international students. We not only train the candidates to be expert online tutors but also promise 100% placement on clearing the training and certification upon mentioned criteria. It is a platform to get trained, get skilled, and get hired.

This Privacy Policy covers the following:

  • Who we are?
  • What information we collect?
  • How we use your information?
  • Who may use your information?
  • Third-party links and services.
  • How we protect your information?
  • Where your information is processed?
  • Marketing Communications.
  • How long we keep your information?
  • Your rights.
  • How you can contact us?

This Privacy Policy applies to all of the personal data we collect about you, during personal visit and information collected on our website and systems and any other websites (including mobile access) where this policy is linked to; all of which are referred to as “Site” and “Website” in this policy.

By providing information to us, you expressly agree to this Privacy Policy.  This Privacy Policy was last updated on July 08 2022. and applies from that date.

We may occasionally amend this Privacy Policy.  Any new policy will automatically be effective when it is published on the website.  You should therefore return here regularly to view our most up to date Privacy Policy.  You should also print a copy for your records.

Who are we?

Acadmentors is an online tutoring platform to deliver a personalized learning experience for students.

AcadMentors has been established to offer job skills training to aspirants to teach international students. We not only train the candidates to be expert online tutors but also promise 100% placement on clearing the training and certification upon mentioned criteria. It is a platform to get trained, get skilled, and get hired.

What information do we collect?

Most of the personal data that Acadmentors holds is collected directly from its customers/clients engaged with Acadmentors.

Acadmentors also collects personal data that you provide to us on our website, which may include:

  • IP Data and Website information – IP Address, Geographical Location, Links Clicked, Content Viewed on website.
  • Personal and Professional information – First and last name; Age; Date of birth; Email address; and Phone number.
  • Responses to surveys – [information you provide in responding to a survey on the website, via an app or email, on the telephone or otherwise];

 

 

We also collect information through means such as cookies – for more on this please see the next section below on how we use your information.  We collect personal data from you only when you voluntarily provide it to us.  You may withdraw your consent to us using your personal data at any time.  Finally, we may use publicly accessible information to verify the information we are provided with and to manage and expand our business.

How do we use your information?

We use information collected about you as outlined in this Privacy Policy.

General

Our primary purpose in collecting your personal data is to provide you with the best available training service. We may use your personal data for the following purposes:

  • To contact you with additional information about Acadmentor’s service offerings;
  • To provide the information, services or support you request and related services after the site visit.;
  • To identify you, and to contact you from time to time with service updates;
  • To send other messages that are useful to the service we provide;
  • To manage our relationship with you and to carry out any related administration;
  • To promote our services, or the services of our partners, including by email and via social media platforms;
  • To detect, investigate and prevent activity we think may be potentially illegal, unlawful or harmful and to enforce our Privacy Policy and/or our Terms or any other purpose referenced herein or therein; and
  • To carry out research, including market research, statistical research on website traffic, sales and other commercial information to assist us in improving the services we provide to you.

Social Media

Our Site includes social media features, such as the Facebook “Like” button and widgets, such as the “Share this” button or interactive mini-programs that run on our Site. These Features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly.  Your IP address is a number that is automatically assigned to the computer that you are using by your Internet Service Provider. This number is identified and logged automatically whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited.  Social media features and widgets are either hosted by a third party or hosted directly on our Site.  Your interactions with these features are governed by the Privacy Policy of the company providing the feature.

Who may use your information?

We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we have entities or affiliates.  For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority.  We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.

We share your information with third parties who help deliver our products and services to you.  Examples include hosting our web servers, analyzing data, providing marketing assistance, and providing customer service.  These companies will have access to your personal information as necessary to perform their functions, but they may not use that data for any other purpose.

We may also share your personal data:

  • With companies in our group and/or our affiliates; or
  • With any third party, you have asked us to share your personal data with – such as Facebook or any other social media site if you have asked us to connect with your account.

 

If we or any part of our group is sold, or some of its assets transferred to a third party, your personal information, as a valuable asset, may also be transferred to the acquirer, even if they are not in the same line of business as us.  Our customer database could be sold separately from the rest of the business, in whole or in several parts.  Potential purchasers and their advisors may have limited access to data as part of the sale process.  However, the use of your personal information will remain subject to this Privacy Policy.

Similarly, your personal information may be passed on to a successor in interest in the unlikely event of a liquidation, bankruptcy or administration.

Please remember that when you share information publicly on the Website, for example, a comment on a blog post, it may be indexable by search engines, including Google, which may mean that the information is made public.

Third-party links and services

The website may contain links to third parties’ websites.  We are not responsible for the privacy practices or the content of those websites.  Therefore, please read carefully any privacy policies on those links or websites before either agreeing to their terms or using those websites.

We may also use Google Analytics to gather statistics on site usage.  This may involve the use of cookies.  We have explained about cookies above – however, you should also look at Google’s own privacy policy for details of their data collection practices.  Google may aggregate data they collect from their various services including Google Analytics and Google Services.  You acknowledge and accept that we have no control over Google’s data collection.

If you have asked us to share data with third-party websites (such as social media sites), their servers may not be secure.

Note that, despite the measures taken by us and the third parties we engage, the internet is not secure.  As a result, others may nevertheless unlawfully intercept or access private transmissions or data.

How Do We Protect Your Information?

We take what we consider to be appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data.  While no system is completely secure, we believe the measures implemented by Acadmentors reduce vulnerability to security problems to a level appropriate to the type of data involved.  We have best and latest security measures in place to protect our user database and access to this database is restricted internally.

Where is your information processed?

Acadmentors does not sell, distribute or otherwise transfer Personal Data to third parties, except that Acadmentors may, on occasion, rely on third parties for information technology and data center management purposes, assistance with maintenance and support of computing infrastructure, and to provide additional data processing, storage, or remote recognition resources or systems.  In such cases, Acadmentors will only transfer Personal Data to an agent, such as a service provider, vendor or other third party acting as a processor of Personal Data for Acadmentors where such agent has provided assurances that it provides at least the same material level of privacy protection as is required by this Privacy Policy.  Where Acadmentors has knowledge that one of its agents is using or sharing Personal Data in a way that is contrary to this Privacy Policy, Acadmentors will take reasonable and appropriate steps to prevent or stop such processing.

How long do we keep your information?

We will retain your personal data only as long as is necessary for the purposes set out in this Privacy Policy, to deliver services to the relevant Acadmentors customer, in addition to retaining and using personal data as is necessary to comply with Acadmentors legal obligations, to resolve customer disputes, and to enforce Acadmentors agreements with its customers, after which we will delete it.

Other

Acadmentors has put in place mechanisms to verify its ongoing compliance with this Privacy Policy.  Any Acadmentors employee found to have violated the privacy principles in this Privacy Policy will be subject to appropriate corrective actions.

Your Rights

Although Acadmentors receives, handles and in some cases, stores personal data, Acadmentors customers are typically the owners of such personal data.

As explained above, you have the right to opt-out of receiving communications from us.  In addition, to the extent permitted by law, you may have the right to object to the processing of your personal data for direct marketing purposes.  If your objection is not to direct marketing in general, but to direct marketing by a particular channel e.g. email or telephone, please specify the channel you are objecting to.

TERMS AND CONDITIONS

FocusThese terms and conditions (the “Terms and Conditions”) govern the use of the website (the “Site”). This Site (“Acadmentors”) is owned and operated by Focus.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.

Intellectual Property

All content published and made available on our Site is the property of Focus and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Limitation Of Liability

Focus and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Service Disclaimer

Except as otherwise expressly provided in this Terms and Conditions and except for any implied warranties or conditions or terms that cannot be excluded as a matter of law, Focus does not make any representations, covenants, conditions or warranties to customer/client/trainee, whether express or implied, including warranties of title or implied warranties of satisfactory quality or fitness for a particular purpose, accuracy, availability or error.

Product Policies

Focus owns and operates the following product and service:

1. Acadmentors

Please refer the privacy policy for the product and services through the hyperlink provided.

Indemnity

Except where prohibited by law, by using this Site you indemnify and hold harmless Focus and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law

These Terms and Conditions are governed by the laws of the State of Karnataka.

Dispute Resolution

Subjects to any exceptions specified in these Terms and Conditions, if you and Focus are unable to resolve any dispute through informal discussion, then you and Focus agree to submit the issue before an arbitrator. The decision of the arbitrator will be final and binding. Any arbitrator must be a neutral party acceptable to both you and Focus. The costs of any arbitration will be paid by the unsuccessful party.

Notwithstanding any other provision in these Terms and Conditions, you and Focus agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.

Serverability

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details

Please contact us if you have any questions or concerns. Our contact details are as follows:

Focus Edumatics Pvt. Ltd.
#31, 4th Floor, Above A2B Restaurant,
Hebbal Outer Ring Road, Bhadrappa Layout,
Nagashettyhalli, Bangalore 560094

You can also contact us through the feedback form available on our Site